Team, roles and notifications: e-mail, Telegram, webhook, WhatsApp

The Settings page is where you manage your account, the organization, the team, notifications and your brand. This article focuses on the team and notification tabs.

#Settings tabs

#Roles

#Add a team member

1. Open Settings → Team.
2. Enter the person's name and e-mail in the fields under the list.
3. Pick a role: Admin, Member or Viewer.
4. Press Add member.

If the person already has a SEOAsist account, they are added to the organization directly. If not, a new account is created and a temporary password is shown on screen. Pass it on yourself and ask them to change it on the My account tab after their first sign-in.

#Change a role or remove a member

1. In the Team list, pick the new role in the member's role list; the change is saved straight away and you see “Role updated.”
2. To remove a member, press Remove member on their row and confirm.

You can't change your own role or the owner's role.

#Set up notification channels

1. Open Settings → Notifications.
2. Tick the box next to each channel you want to use and fill in its details:
   • E-mail: enter addresses in Recipients (comma separated).
   • Telegram: send the platform bot a message on Telegram, then paste your chat id into Chat ID. You can get it from @userinfobot. For a group, add the bot to the group; group ids start with a minus sign.
   • Webhook: enter an address starting with https:// in Webhook URL (https).
   • WhatsApp: enter numbers with the country code in Recipient numbers. Messages are sent from the WhatsApp Business number you connected on the Social media page: Meta and Instagram.
3. For Telegram, webhook and WhatsApp, try the connection with Send test.
4. In Events, choose which events reach the channels.
5. Press Save.

#Webhook payload

On every event, a POST request with a JSON body goes to your address. Fields: event, severity, title, body, href, siteId, at. The request uses the SEOAsist-Webhook/1.0 User-Agent.

#Events

The events you can pick: Site is down, Site is back up, SSL / domain expiry, Dropped from index, Significant page change, Crawl finished, Fix PR opened, Content published, Ranking change, Report ready, GEO run finished, Workspace needs approval, Workspace weekly report, Sync failed.

Crawl finished, Ranking change, Report ready and GEO run finished are off by default; the rest are on. The event filter applies to every channel. In-app bell notifications are always created, whatever you select.

#Check that it worked

• After Send test you should see “Test sent.” and receive the message in Telegram, at your webhook endpoint or on WhatsApp.
• After saving you see “Notification settings saved.”

#FAQ

#Why can't I change the notification settings?

Only the Owner and Admins can change notification settings. Ask the organization owner to raise your role.

#Why is the Telegram box disabled?

If the Telegram bot is not configured on the server, the tab shows a warning and the channel can't be used. Contact support.

#Are notification e-mails and weekly report recipients the same list?

No. You set notification recipients on this tab and weekly report recipients on the Reports page, separately.

#E-mail notifications aren't arriving. What should I do?

Check that the event is ticked in Events and the E-mail box is ticked, then look in the spam folder: E-mails not arriving.

#How many people can I add to the team?

The number of team members depends on your plan: Plans and quotas.