Troubleshooting

Step-by-step fixes for error messages and unexpected behaviour.

DataForSEO

DataForSEO account not verified (40104 / HTTP 403)Here's the fix if Backlinks, Competitors and Keywords return no data, or you see the “Your DataForSEO account is not verified yet” warning.

Google

Missing Google permissions: Search Console, GA4 and property listHow to fix the “Missing permissions” warning, being unable to create a GA4 property, a Search Console property that isn't listed, or the “could not list” error.

AI

AI call failed: allowance, plan and provider credit errorsWhat to do when AI fixes, content or GEO jobs fail: the included allowance is used up, your own key has no credit, or GEO engines are blocked.

Site API

Site API connection test failsFind and fix the cause of “Test failed”: token, signature, wrong URL, redirects, timeouts, or Apache dropping the Authorization header.

Technical audit

Crawl won't start, gets stuck or finds 0 pagesIf a crawl doesn't start, stays queued or finds almost no pages, check robots.txt, redirects, your quota and bot protection, then crawl again.

Notifications

Notification and report emails aren't arrivingIf alert, approval or weekly report emails don't reach you, check both recipient lists, the event selection and your spam folder.